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JD Finance Denies Rumors of Bank Run, Warns Against Spreading False Information

JD Finance, the financial arm of Chinese e-commerce giant JD.com, has denied rumors of a bank run on its platform. The company said in a statement on October 18 that the rumors are "completely false" and that users' funds are safe and protected by law.

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18 October 2024

The rumors began circulating on social media early on October 18, with a screenshot of a message purportedly from JD Finance's customer service claiming that a large number of users were trying to withdraw their funds, causing a delay in processing. However, JD Finance quickly responded on its official Weibo account, saying that the rumors were "purely slanderous" and that the company was "opposed to spreading rumors."

JD Finance emphasized that all user funds are managed by licensed financial institutions and are subject to regulatory oversight and protection. The company also warned that spreading false information and inciting users to engage in a bank run could be considered a violation of relevant laws and regulations, and could disrupt the stability of the financial system.

In response to a query from a Pengpai News reporter, JD Finance stated that its platform does not have a "creditor's rush" issue as rumored online, and that such claims are completely false. The company emphasized that users' funds are managed by licensed financial institutions and are protected by law, with all financial products operating normally. JD Finance also warned that spreading malicious rumors or inciting others to participate in a "creditor's rush" could be considered a violation of relevant national laws and regulations, disrupting financial market order and affecting the stability of the financial system.

Spreading rumors of a run on the bank on social media and maliciously inciting users to withdraw their funds may be considered a violation of relevant national laws and regulations, as well as a disturbance to the financial market order and stability of the financial system. According to JD Finance, such actions may be punishable by law, and the company reserves the right to pursue legal action against those responsible.

By spreading false information and inciting panic, individuals may be putting the stability of the financial system at risk. JD Finance emphasized that users' funds on its financial platform are managed by licensed financial institutions and are subject to regulatory oversight and protection. The company's various financial products are operating normally, and users do not need to worry about the safety of their funds.

The company's customer service also responded to inquiries from users, stating that different products have different redemption rules and that users should not worry about the safety of their funds.

JD Finance has reserved the right to pursue legal action against individuals who have spread false information about the alleged "bank run" on its financial platform. According to a statement released by the company, those who have made inflammatory comments and maliciously incited users to withdraw their funds may be in violation of relevant national laws and regulations, disrupting financial market order and affecting financial system stability. The company emphasized that it will take legal action against such individuals to protect its reputation and the interests of its users. By doing so, JD Finance aims to maintain a stable and secure financial environment for its customers, while also upholding the rule of law and maintaining social order.

The incident highlights the importance of accurate information and the need for companies to respond quickly to rumors and misinformation in order to protect their reputation and maintain stability in the financial system.


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