Mishi Ice City Embroiled in Hygiene Scandal After Employee Uses Foot to Touch Drinking Water

In response to the incident, a customer service representative from Mingyang Ice City stated that the company has taken note of the situation and will investigate and verify the matter through relevant departments. The employee involved in the incident later issued an apology, stating that he was only 17 years old at the time of the incident and had recorded the video as a prank, without intending to cause any harm. He acknowledged that his behavior was inappropriate and the video has since been deleted. The employee claimed that he was following company protocol to discard the tea mixture in the insulated bucket and had made the video as a joke. He expressed regret for his actions and recognized that they were unacceptable.

The online community's reaction to the incident was strong, with many netizens condemning the employee's behavior and calling for the brand to strengthen its employee training and food safety regulations. Some netizens argued that the employee, who claimed to be only 17 years old at the time of the incident, was young and inexperienced, but still deserved criticism and education. Others felt that the incident was a symptom of a larger problem with the brand's management and operation procedures. Many netizens expressed concerns about the brand's ability to ensure food safety, given the repeated incidents of food safety issues in the past.

Some comments on social media included calls for stricter regulations and monitoring of the brand's operations, while others suggested that the brand should take responsibility for its actions and take concrete steps to prevent similar incidents in the future. The incident has sparked a heated debate about food safety and the responsibility of brands to ensure the well-being of their customers. As one netizen put it, "As consumers, we have the right to expect a certain level of quality and safety from the brands we trust. It's time for Mishi Ice City to take responsibility and make real changes to regain our trust." The Zhengzhou Market Supervision and Administration Bureau, which oversees the region where Mingyang Ice City is headquartered, has stated that it will record the incident and forward it to the relevant departments for investigation.

The company's prompt response and willingness to investigate the matter are seen as a positive step in addressing the incident and maintaining public trust. However, the incident has raised concerns about food safety and quality control at Mingyang Ice City, and it remains to be seen how the company will implement measures to prevent similar incidents in the future.