New Doorstep Delivery Scam Exposed: How to Protect Yourself from Fraudsters
A new and alarming scam has been exposed by China's state-run television network, CCTV. The scam involves fraudsters sending fake text messages claiming that a package has been left at the recipient's doorstep. When the unsuspecting individual calls the number provided in the message, they are tricked into downloading a remote control app, allowing the scammers to gain access to their bank accounts and steal their funds. This sophisticated scam preys on people's concern for their packages and their trust in authoritative language, making it a formidable challenge to guard against.
14 June 2025
The scam typically unfolds with the receipt of a text message stating that a package has been delivered to the doorstep, accompanied by a phone number to contact in case of any issues. Upon returning home to find no package, the victim calls the provided number, only to be deceived by the scammer, who claims to be a customer service representative from a reputable company. The scammer then informs the victim that they have a "million yuan medical insurance" service that requires immediate attention to avoid automatic deductions. This type of scam is particularly insidious, as it exploits the victim's trust in the supposed authority figure on the phone and their concern for potential financial losses.
The scammers' tactics involve a four-step process, crafted to manipulate and deceive victims with precision. They start by sending fake short messages to their targets, often claiming to be from a legitimate courier service or a financial institution. These messages are designed to create a sense of urgency and panic, informing the recipient that their package has been held up due to a problem with their account or that they are eligible for a refund but need to verify their information. The messages typically include a phone number for the recipient to call back to resolve the issue. When the recipient calls this number, they reach a scammer posing as a customer service representative or an official from the relevant institution.
Once the scammer has the victim on the phone, they employ tactics to gain the victim's trust, using "authority language" to simulate legitimacy. They might ask the victim to download a remote control software or app, supposedly to help resolve the issue, but in reality, this allows the scammer to gain access to the victim's device. With control over the victim's device, the scammers can access the victim's personal and financial information. They then use this access to apply for online loans in the victim's name, maxing out credit limits and leaving the victim with significant debt.
To avoid falling prey to this scam, individuals must remain vigilant and cautious. When receiving a delivery notification message, it is essential to verify the logistics information through official platforms or the company's website. Under no circumstances should one call back non-official phone numbers provided in the message, click on unfamiliar links, or download unknown software. It is also crucial to remember that "百万保障" (million-dollar guarantee) is free, and any claims suggesting otherwise are likely scams. By being aware of these tactics and taking the necessary precautions, people can protect themselves from financial loss and potential identity theft.
The emergence of this scam serves as a stark reminder of the importance of remaining vigilant and enhancing our awareness of fraud prevention. It is crucial not to disclose personal information recklessly and to verify any issues related to "automatic deductions" or "urgent processing" through official channels, rather than blindly following the instructions of potential scammers. If one suspects they have been deceived, it is essential to immediately halt any operations and report the incident to the authorities, preserving any relevant evidence. Ultimately, the keys to avoiding being scammed lie in heightened vigilance, calm and collected responses, and cautious operation. By adopting these measures, individuals can better safeguard themselves against falling prey to such deceitful tactics.

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