#Durex customer service responds to foreign objects found in condoms

In a disturbing revelation, a user from Shenzhen reported on Chinese social media that he had found hard plastic-like foreign objects inside condoms purchased online. The affected condoms were part of the Durex Family brand, and the customer claimed to have discovered the debris while using them.

The incident has sparked outrage among netizens, who question the quality control measures employed by the company. They also criticized the customer service response, which advised the user that they were past the 7-day no-refund time for the item and could only exchange it, but would not use the brand again due to the unpleasant experience.

This incident highlights broader concerns about the state of sex education in China. Many users on social media expressed surprise at the cultural obsession with censoring even the mention of condoms as "indecent." They argue that this is a reflection of China's deep-rooted sexual shame and lack of proper sex education, which prevents individuals from making informed decisions about their wellbeing.

Some users speculated that the foreign objects might have been inserted deliberately by employees at the factory or during packaging, while others suggested that it could be a result of inadequate quality control measures. In either case, this incident has sparked a much-needed conversation about sex education and personal responsibility in China.

As the story gains traction on social media, Durex faces an uphill battle to regain consumer trust. The company must address these allegations promptly and transparently to restore consumer confidence in its products. Additionally, the Chinese government must consider steps to improve sex education and promote a healthier discussion of human sexuality within society.