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Tech

A Foxconn Insider Says Apple Relaxed Its Quality Standards to Keep the Foldable in Supply

After reports of iPhone Duo screens cracking along the crease, a Foxconn line engineer says Apple lowered yield and quality-inspection standards to keep supply flowing — and that a batch of materials has already been swapped out on the production line. The scalper premium has collapsed in parallel.

A Foxconn Insider Says Apple Relaxed Its Quality Standards to Keep the Foldable in Supply

Two weeks after Apple's first foldable went on sale, the story of its cracked screens has taken a turn: a Foxconn employee says the quality bar was lowered to meet demand. Apple's iPhone Duo, which launched to the strongest scalper premiums in years, was soon generating reports of screens splitting along the crease — we covered the first wave of damage reports when the phone was a day old.

The new detail comes from a supplier leak reported by China News Service's Jingwei channel. An engineer on the iPhone Duo line told the outlet that with production under pressure, Apple had previously lowered certain yield and quality-inspection standards to keep supply flowing — which, the engineer said, meant defective screens were likelier to reach the market. The same source described an emergency response: a batch of materials on the production line has already been replaced, actual output is unaffected, and this year's production plan of roughly 7.5 million units has not changed.

iFixit's teardown, published after the first complaints, offers the mechanism behind the cracks. The analysts suggested the phone's central support rail may fail to retract fully when the phone closes, pressing too hard on the display, and that the curved track guiding the hinge can protrude above neighboring components during folding, interfering with the screen. A separate report by HK01 showsthe screens splitting into horizontal lines in the same position across many units.

A tech blogger's repost of the China News Service Jingwei report, with the video note 'iPhone Duo screen failures may be caused by the hinge'. Photo: @果仁儿科技
A tech blogger's repost of the China News Service Jingwei report, with the video note 'iPhone Duo screen failures may be caused by the hinge'. Photo: @果仁儿科技

Retail reality has moved faster than the engineering. Four days after launch, the scalper premium on the phone has already collapsed from thousands of yuan to a few hundred, according to ThePaper's tracking of the resale market — a fall that began, perhaps not coincidentally, with the screen reports and the cargo ship that sank with a load of the phones aboard.

On Weibo, the leak fed an older argument about Apple's manufacturing in China. One popular comment observed that 'everything gets told to the outside these days — this is treating Apple like a stranger,' and then went further, joking that the pirated-repair ecosystem of Huaqiangbei, Shenzhen's electronics market, might soon produce a foldable with better quality control than the official one. A tech blogger who covers supply chains put the criticism plainly: buyers pay a premium for Apple's quality control, and if first-run units are where an immature process gets worked out, the value proposition deserves rethinking. What no one disputes is the timeline: Apple wants the foldable window while it is open, and has decided some fraction of cracked screens is the cost of being first.